Return & Refund Policy
Thank you so much for visiting Got God Apparel! It is always our goal to provide top notch customer service and we want to make sure you’re completely happy with your purchase. If you would like to return an item, please review the policies listed below. If there’s anything we can do to improve your experience, please contact us at ccontact@gotgodapparel.com.
Return Policy
We’ll accept return requests for items that are unused with the original tags still intact. The product(s) must be in their original packaging and in the same condition it was received. If you wish to return your item, we must receive your request within 14 days of the date you received your item.
Return Shipping
After you’ve submitted a return request to ccontact@gotgodapparel.com, we will send you a PDF of a return shipping label. Please print it out and affix to your package. You are responsible for paying for the return shipping costs and we will deduct the cost of return shipping from your refund.
Refunds
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved. If approved, the money will be refunded to your original method of payment within 5 to 10 business days. All financial companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email ccontact@gotgodapparel.com within 14 days of receiving your product to begin the process.
Final Sale Items
If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.
Insurance
If you’re shipping an item over $75, consider purchasing shipping insurance to ensure it arrives since unfortunately we cannot guarantee that we’ll receive your item.
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